10kTasksPrivacy
Last updated 14 November 2026
10kTasks is a task list with a real person beside you on video. Here is what that means for your data, in plain words.
The short version
- We don’t record sessions and we don’t store chat.
- Your partner never sees your IP address: every call goes through our video server.
- Your tasks are yours. A partner hears only what you say at the hello.
- No ads, no analytics, and we never sell your data.
- Email [email protected] to get a copy of your data or delete your account.
What we keep
| What | Details |
|---|---|
| Your account | Your email address. If you sign in with Google, the name, email and photo Google shares with us. |
| Your profile | Name, photo and date of birth (to check you are 18 or over). If you add them: your city and whether it shows, your gender, topics, when you like to work, your time zone and your usual session length. |
| Your tasks | What you write in your task list. Only you see it. A partner sees only what you say out loud at the hello, and your crew sees only a win you choose to share. |
| Your sessions | When you booked, who you were paired with, when you joined and left, and whether either of you missed it. We use this for matching and for the private reliability score; nobody else sees it. |
| People and crews | Your favourites, the people you snooze or block, your crew, its weekly goal, shared wins and high fives. |
| How you found us | The invite link, crew link or campaign tag (such as utm_source) you arrived with, if any. Only the founder sees it. |
| Reports | Only when someone reports a session: see "If a session is reported" below. |
Our servers also see your IP address when your app connects, as every website does. Your city, if you add it, is a whole city only, never a neighbourhood. Your gender is never shown to anyone; it is used only if you or a partner set “Match me with”.
What we never keep
- Video or audio from your sessions. Nothing is recorded, and recording stays switched off on our video server.
- Session chat. It goes from one app to the other and is gone when the session ends, unless a report is made.
- Advertising or tracking cookies. The site and the app have no ads and no analytics.
A note on honesty: we don’t record and we don’t allow recording, but we can’t stop someone from filming their own screen with another device. If that happens, report it.
How calls work
Video, audio and chat travel through our video server in Finland, never straight between the two computers, so the other person never sees your IP address. The server passes the call along while it happens and keeps no copy. Each chat message is signed by our server so that, if a session is reported, we can tell who really sent it. The signature doesn’t store the message.
If a session is reported
“Leave & Report” turns the reporter’s camera off, ends the session and blocks both people from each other. The report sends us the session chat, the session details (who, when, and both IP addresses) and one still picture of the reported person’s video. It goes to a private, encrypted store that only the founder can read.
- If the report is dismissed, the chat and the picture are deleted at once.
- If we act on it, they are kept for 30 days (in case of an appeal), then deleted.
- A report nobody has reviewed is deleted after 14 days.
- After that, only a small record stays: who, when, the reason and the outcome. It is what makes the pause rule in the Terms work.
Who sees what
- Anyone in 10kTasks can see your name, photo, your city or country (only if you switch it on), what you wrote about yourself and how many sessions you have done.
- Your partner in a session also sees your video and hears you when your mic is on, and reads the chat.
- Your crew sees your minutes today and the wins you choose to share.
- Nobody sees your tasks, your other bookings, who you met before, your reliability, your gender or your date of birth.
Who helps us run it
These services store or carry data for us, only to run 10kTasks. We don’t sell or share data with anyone else.
| Service | What for |
|---|---|
| Supabase | Database and sign-in. Servers in Mumbai, India. |
| Hetzner | The video server that relays sessions. Helsinki, Finland. |
| Cloudflare | Hosts this site and the web app, and runs our domain. |
| Resend | Sends sign-in and account emails. |
| Only if you choose "Sign in with Google". | |
| Zoho Mail | Our inbox, for emails you send us. |
There are no payments yet. When Pro opens, this page will name the payment provider first.
On your computer
The app keeps a few settings in your browser or on your computer (your sign-in, the theme, the screen the sidebar sits on, your Welcome checklist). They are there for the app to work, not to follow you. This site sets no cookies.
Your choices
- Change your profile and privacy settings any time in the app, under You.
- Get a copy of your data: You › Account › Export my data, or email [email protected]. A person sends the file within a few days.
- Delete your account: You › Account › Delete my account, or email us. Your profile, tasks, sessions and favourites are deleted within a few days, and we reply to confirm. Deleting right inside the app is coming.
- Ask anything about your data, or ask us to correct it: [email protected].
If a report about you is still open, its small record may be kept until it is closed.
18 and over only
10kTasks is for adults. We ask for your date of birth and don’t let anyone under 18 book or join a session. If you think someone under 18 has an account, tell us and we will remove it.
Changes
If this page changes in a way that matters, we will say so in the app before it takes effect. The date at the top shows the last change.
Contact
Privacy questions: [email protected]. Anything else: [email protected]. You can also read the Terms or open the app.